by Nelson D. | Dec 6, 2018 | Call Center
Excellent customer interaction doesn’t just blossom with one instance of a business engagement: it takes a couple of good experiences to earn your customer’s loyalty—and only one negative experience to lose it. To maintain a positive outlook, companies must have to...
by Robin A. | Mar 28, 2018 | Call Center, Lead Generation, Marketing
In order to succeed in today’s world of extreme market competition, it is essential for businesses to cover all aspects of their marketing strategy. This includes pondering over and implementing, new ways of generating more leads for their respective companies. How...
by Robin A. | Mar 25, 2018 | Artificial Intelligence, Call Center, Lead Generation, Marketing
Customer experience can be enhanced by having a well-maintained call center. This is because it can help firms respond to their clients in a timely manner, and address their concerns right away. Hence, it is important for firms that can afford to have a call center...
by Robin A. | Mar 25, 2018 | Artificial Intelligence, Call Center, Lead Generation, Marketing
Conflicting Viewpoints One of the leading proponents of warning about the danger of AI vis-à-vis job market is none other than Elon Musk, CEO of tesla and SpaceX. But there are few in the tech world who also seem to support the opposite view; that there is nothing to...
by Robin A. | Mar 24, 2018 | Call Center, Lead Generation, Marketing
Lead generation is the prime goal of every business, whether you are a startup entrepreneur or a corporate giant. Your campaign for lead generation solely marks the success rate of your business. The more sales you could generate over the time, higher will be your...
by Donna M. | Mar 24, 2018 | Call Center
Call centers are the face of any company’s customer services and can play an important role in attracting and retaining a large customer base. They are the key to sales generation as well as building a strong relationship with potential customers. All said,...
