E-Commerce
Economies of Scale
Efficiency Metrics
E-Learning
Email
Emoji or Emoticon
Emotional Intelligence (EI)
Empathy
End Of Call Disposition
End of Service (EOS)
Enterprise Resource Planning (ERP)
Envelope Scheduling
EOS
Equivalent Random Theory
Erlang
Erlang Calculator
ERP
Error Rate
Escalation Plan
Executive Summary
Explanatory Approach
