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W – Glossary of Terms Beginning with the Letter “W”

by Robert | Dec 21, 2021

Wallboards
WAN
Warm Transfer
Weak Ai (Narrow Ai)
Web Click-To-Talk (CTT)
Web Forms
Web Self-Service
Web Services Secure Conversation Language
Webchat
Webinar
WFM
WFO
Wide Area Network (WAN)
Wideband Audio (HD Voice)
Workforce Management (WFM)
Workforce Management Software
Workforce Planner
Workload
Wrap Time
Wrap-Up Codes
WS-Secure Conversation

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