by Robin A. | Mar 30, 2018 | General
Call center industry is one of the most thriving sectors of today, owing to their number of implications in various other industries. Today, no business can survive without establishing robust customer support either on its own or via a call center. The growing loads...
by Robin A. | Mar 25, 2018 | Artificial Intelligence, Call Center, Lead Generation, Marketing
Conflicting Viewpoints One of the leading proponents of warning about the danger of AI vis-à-vis job market is none other than Elon Musk, CEO of tesla and SpaceX. But there are few in the tech world who also seem to support the opposite view; that there is nothing to...
by Robin A. | Mar 22, 2018 | Artificial Intelligence, Call Center, Lead Generation, Marketing
The rise of Artificial Intelligence and Machine Learning has influenced almost all walks of life. The recent developments have drastically affected the business community as well. At first, Artificial Intelligence helped the businesses in maintaining databases....
by Robin A. | Mar 22, 2018 | Artificial Intelligence, Call Center, Lead Generation, Marketing
Today, the trend of hiring offshore call centers is rising in the US and the UK. This action certainly saves a lot of money to the businesses. Particularly, the startup businesses look up this phenomenon as a safe escape to establish their customer care center on a...
by Robin A. | Mar 22, 2018 | Call Center
Agents form the backbone of a successful call center. This is the reason why hiring the right candidates is a matter of significance. However, it is not as easy as it sounds, since there is a lack of people who can patiently handle clients, and answer all of their...
