by Robin A. | Sep 16, 2018 | Artificial Intelligence
A very important aspect of running a business is keeping your clients up to date regarding your product or service. This can be done in several ways, all of whom fall under the umbrella of marketing. However, the strategy that you choose to market your brand needs to...
by Robin A. | Mar 30, 2018 | General
Artificial Intelligence is being rapidly deployed in the call center industry to cope up the challenges of the time. The goal is to bring advancements and speediness in the overall client management amidst reducing the stress on human agents. Though for the moment,...
by Robin A. | Mar 30, 2018 | General
Call center industry is one of the most thriving sectors of today, owing to their number of implications in various other industries. Today, no business can survive without establishing robust customer support either on its own or via a call center. The growing loads...
by Robin A. | Mar 25, 2018 | Artificial Intelligence, Call Center, Lead Generation, Marketing
Customer experience can be enhanced by having a well-maintained call center. This is because it can help firms respond to their clients in a timely manner, and address their concerns right away. Hence, it is important for firms that can afford to have a call center...
by Donna M. | Mar 23, 2018 | Call Center
Opening any business takes a proper planning, commitment and a substantial investment. Not every business can afford to have it setup for their customers. However, the ones who can afford to have it will come to know the far-reaching benefits that their business can...
